3. Order, Shipping & Returns

🛍️ Orders

    ⍤All sets are handcrafted with care. Please allow 1-3 business days for processing before shipping.
    ⍤If you need your set by a certain date, please contact us through email or Instagram to inquire. We will try our best to accommodate.
    ⍤Once an order is placed, we cannot make changes or cancellations after 24 hours.
    ⍤Full payment is required at checkout to confirm your order.

    📦 Shipping

    ⍤We offer free shipping on orders over $150 CAD within Canada.
    ⍤Shipping times vary by location and do not include weekends or holidays.
    ⍤Customers are responsible for any customs or duties fees incurred.
    ⍤
    Once shipped, SWEET:ON is not liable for delays, lost, or damaged packages.

    🔄 Returns & Exchanges

    ⍤All sales are final.Due to the handmade nature of our products, we do not accept returns or exchanges.
    ⍤If you encounter any issues with your order, please contact us at sweeton.ca@gmail.com with your order number and details.

    💳 Payments

    ⍤We accept major credit cards and secure payment methods.
    ⍤Chargebacks are not permitted; initiating one may result in being blacklisted from future purchases.